Self-Service Check-In - Visitor Management System

A visitor management system that allows self-service check-in by visitors is a useful solution when you don’t want the visitor process to be operator dependent.

It also helps when your premises have more visitors coming in than your front desk personnel could handle in a day. Deploying more resources at the entry point to handle the inflow would be more counterproductive. Since we’re all about automating processes, we focus on solutions that work. 

In this blog, we are going to be focusing on a specific type of a visitor management - a solution that automates the entire visitor process without the need for an operator and when there is heavy inflow and outflow of visitor traffic. 

A Visitor Self-Entry Kiosk

A self-entry kiosk is a type of visitor management system used in scenarios where the visitor reception area needs to be independent of an operator.

It can also be used for handling a heavy inflow of visitors - when monitoring manual visitor entries is a waste of time and resources.  

The self-entry kiosk is installed or placed at the entrance of the premises. Visitors enter their details in the kiosk before entering the premises.  

The system asks the visitors to verify themselves. Post verification, it provides a visitor slip that the visitor uses as an entry and exit slip.

Advantages of A Visitor Self-Check-In System

The self-entry visitor system has several features and advantages as discussed below: 

Too many visitors? The self-entry system is useful when you have many visitors in a day. In such scenarios, pen and paper entries are not helpful. Raw visitor data is also not usable.

Free up your resources. You don’t need to deploy anyone to monitor the visitor entry process. Visitors make entries on the kiosk on their own. Your front desk personnel can use their time to attend to more important work. 

Visitors can verify themselves. The system is designed in a way that visitors can self-verify themselves while making the entry. The system will not generate a pass for the visitor unless he or she self-verifies in the system.  

The system generates the visitor slip. Once the self-entry visitor system has verified a visitor, it can generate a paper slip or a digital pass for the visitor. This can be used in place of a visitor ID or a badge.

It sends notifications, if required. The system can send notifications to hosts or relevant personnel via email, SMS, or other communication channels to inform them about their visitor's arrival.

A central dashboard. Like all other visitor management systems, the self-entry system also has a central dashboard. No matter how many self-entry systems you install, all entry and exit data can be monitored from a single dashboard.

Reports and analytics. The self-entry system captures all visitor data, which is presented as logs and reports. The admin can use these reports to take further action. 

Integration with access control. The self-entry visitor system can not only complement other access control systems but it can also be integrated with access control systems to ensure that only authorized individuals can enter the premises.

Customization. Many self-entry visitor kiosk solutions offer customization options, allowing organizations to tailor the check-in process to their specific needs. This may include branding customization, custom fields for visitor information, and language options.

Overall, a self-entry visitor kiosk is a specific type of visitor management solution that enhances the visitor experience, improves organizational efficiency, and strengthens security measures within various facilities.